One of our projects we have started working on is Sexual Health information that is available in BSL. We started working with Cardiff Royal Infirmary to collect the information for us to translate to BSL for our website, whilst at the same time working with them and educating them on how they can improve their services for us.
After discussions, they are working on their website to improve it, and are open to further discussions on future improvements.
They have now posted this statement on their website saying:
“If you are a member of the Deaf Community, speak limited English, or are unable to phone, you are welcome to attend the Department of Sexual Health in Cardiff Royal Infirmary during opening hours, Monday to Friday, 9am to 3pm (Excluding Bank Holidays).
We are able provide a BSL interpreter or translator who can communicate with your preferred method.”
This is a great step forward from them, and we are still working with them to make any further improvements to their accessibility.
They also gave us all the information to create the content for our website, that allows us to provide brief BSL videos with important details for the community to be aware of.
If you live in Cardiff and are needing to book an appointment for Sexual Health then you can go to:
Royal Infirmary Sexual Health Clinic
Their opening hours are Monday to Friday from 9am to 3pm excluding bank holidays.
You can go to the reception. Let them know that you are Deaf and would like to book an appointment with a BSL interpreter. They will process that for you.