Respect people’s names
Use the name and gender a trans person tells you to use. Don’t ask what their ‘real’ name or gender is – this is disrespectful and distressing.

Gender identity and gender expression are different
Gender identity is someone’s own personal sense of their own gender. Gender expression is how they choose to reflect their gender identity in their physical appearance.

Don’t make assumptions about someone’s gender based on the way they dress
It may not reflect their gender identity or the appearance usually associated with their gender identity.

Use correct pronouns
Some people prefer gender-neutral pronouns such as they/their and ze/zir. If you are unsure which pronoun to use, wait for an appropriate moment and ask. Alternatively, indicate the pronouns you use first – this gives people an opportunity to say theirs too.

Appreciate gender diversity
All gender identities are valid and should be supported equally. If someone’s gender is outside of the gender binary or they don’t have a gender identity at all, it simply reflects the diversity of people’s identities.

Respect everyone, support everyone and always be friendly and do not judge them because you do not understand. If you do not understand, then ask and they will explain. Try your best to be open minded and be understanding.